National Broadband Plan
The National Broadband Plan is behind schedule. Working from home is one of the pandemic responses most likely to remain with us but that is not possible without a proper broadband connection.
Working from home with poor telecoms
Given the spin that the Budget would facilitate people working from home, I pointed out in the Dáil that a poor service from telecoms providers was a major obstacle and asked when the Government would tackle this.
Eir, service outages and customer service
I cannot say for sure that Irish telecoms providers have the worst customer service in the world. But, to paraphrase Brian Clough, they are in the top one.
Increased powers for ComReg
Good news for telecoms customers. Having pursued the matter for months, I welcome confirmation that additional powers to impose additional sanctions on service providers are on the way. The matter will go to Cabinet before Christmas with a view to passing legislation in February.