New site to improve West Clare mobile coverage
Independent Clare T.D. Michael McNamara has been informed by eir that the mobile coverage issues experienced in West Clare have been resolved.
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Nationwide eir outages ‘unacceptable’
The widespread network outages being experienced by eir customers across Ireland today are being branded as “unacceptable” by Clare Independent T.D. Michael McNamara.
Read MoreEir, service outages and customer service
I cannot say for sure that Irish telecoms providers have the worst customer service in the world. But, to paraphrase Brian Clough, they are in the top one.
Increased powers for ComReg
Good news for telecoms customers. Having pursued the matter for months, I welcome confirmation that additional powers to impose additional sanctions on service providers are on the way. The matter will go to Cabinet before Christmas with a view to passing legislation in February.